Quality Assurance
Quality Policy: Continuous Business Improvement
To achieve maximum customer satisfaction through a consistent commitment to excellence and continuous improvement of all facets of our business.
We measure this through customer feedback, process KPI’s and business improvement initiatives. A committed Business Improvement team monitors and continuously improves all standards. The quality management system is established across all divisions.
Quality Certification
Quality certified since 1997, SNP Security consistently surpasses the industry-average service levels. SNP Security is a Quality Endorsed Company, gaining accreditation to ISO 9001 through SAI Global Pty Ltd. (Licence Number 10113).
SNP Security Licence Numbers
NSW: Master Licence 400674602
ACT: Master Licence 17501220
VIC: Private Security Business Licence 652-374-11S
SA: Agents Licence ISL 178143
QLD: Security Firm No. 41315
WA: Security Agent's Licence SA36353
TAS: Agent Licence 11487
Accreditations
SNP and its officers are fully compliant, licensed and trained as required in the Security Act of 2003.
- ASIAL Certificate
Corporate member of Australian Security Industry Association Limited
- Grade A1 Monitoring Centre
Compliance with Australian Standard 2201
- Defence Industrial Security Program
Member of Defence Industrial Security Program and conforms with Australian Government and Department of Defence security requirements and arrangements
- Quality Certificate
Complies with the requirements of AS/NZS ISO 9001:2000 Quality Management systems
- VETAB Certificate
Registered training organisation under the Australian quality training framework to deliver training, conduct assessment, and issue qualifications.
Memberships
Australian Security Industry Association Limited (ASIAL)
American Society for Industrial Security (ASIS)
Institute of Security Executives
Retail Traders Association
International Concierge & Fraud Association
Australian Hotels Association (Associate)
Sustainability Advantage Program
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Asia Pacific Utilities Group Supplier Management System (APUG SMS)
SNP Security has achieved full registration on the Asia Pacific Utilities Group Supplier Management System (APUG SMS) for the following product/service categories: Electronic Cards and Systems, Security Services, Security Equipment Installation and Maintenance. |