British American Tobacco

During 2009, British American Tobacco appointed SNP Security to provide guarding services for the 43-acre Virginia Park, Sydney, facility, which manufactures cigarettes for Australia, New Zealand and a number of the Pacific Islands

The teams work was profiled in the Security Insider Magazine, an excerpt from the article appears below:


The BATA security team’s journey to being remarkable began nine months ago when Sankey awarded the manpower contract to SNP.

“One of my key drivers through the procurement process was finding the right company. Generally the prices were fairly consistent, but [it was about] finding the right ideologies, the right philosophies, and how their managers think, which cascades to how their staff behave, systems, procedures, etc., and partnering with the company and the staff so we have a tripartite system: there is the provider, there is the buyer, and there are the guys at the sharp end, the staff. There has got to be a synergy collaboration between all three to make it work. That’s just pure teamwork, and partnership.”

In order to ensure the contract runs smoothly, SNP assigned a manager, David Drew, to be the point man between it and the client, and arranged for key meetings between the HR, finance, and IT departments of the respective companies.

Doing so convinced Sankey that SNP understood what he was after: “It was the open mind, the willingness to look at things differently, and to understand that, yes, this will be a partnership.”

“The old security mindset is not business focused. We can integrate into the business, enable people, and be strong business partners. I can’t do that alone. I need the security team to be at the front doing it. Because we are the touch point for the first contact to a lot of people to our business, our job is to be business people that deal with security.” 

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