Mobile Guards

Guard Services


Concierge and
Customer service 

  • Ensuring good public relations and maintaining a high standard of quality/courteous service in all dealings with our customer staff, contractors, visitors and the public
  • Ensuring all security personnel exhibit high standards of work performance and conduct 
  • Supervision of all entry and exit to the building and maintaining all related records 
  • Escorting staff and visitors 
  • After hours telephone reception 
  • Managing lost properties 


Liasion with management

  • Resolving, recording and reporting on detected security deficiencies, breaches and incidents 
  • Ensuring that clients are fully and accurately informed of all matters that might impact on the safety and security of their staff and/or properties


Gate Duties 

  • Screening visitors and contractors as necessary. 
  • Providing directions.


Patrols 

  • Mobile and foot patrols of the site deliver peace of mind after hours, but also a reassuring security presence during opening hours.


Emergency Response 

  • Ensuring that in an emergency situation the upmost is done to protect the staff, visitors, building, etc by following pre-defined emergency response procedures 
  • Responding with first aid  for medical emergencies
  • Responding in all emergency situations including fire, emergency evacuation, medical emergency, bomb threat, VIP visits and rallies
  • Liaising with police and stakeholders


Building maintenance 

  • Conducting audits and daily reconciliations of keys and passes 
  • Equipment installation and maintenance 
  • Asset protection
  • Assisting with general cleanliness and reporting graffiti


Systems management
 

  • Working closely with clients to identify any cost saving and service improvement opportunities 
  • Operating and monitoring security, video, access control, building management, fire and related systems
  • Operating PC-based equipment, including the issue of approved electronic cards for access and identification purposes 

Security Awareness Training
Train your staff on the essential aspects of security, with tailor-made courses, developed by our Protective Services team, after a risk analysis of your site and a brief on specific site issues.